Industry experience:

We operate in a great number of markets including FMCG, service, retail, business-to-business, media, advertising and social and government research.

We cover all areas of market research data collection but specialise in CATI data collection.

Symphony Research offer clients a 24/7 operating business model which provides our clients with competitive pricing at everyday local reach.

With over 50 years of collective operational experience you can be assured our team have not only the experience but the added value of knowledge.

B2B Interviewing:

Symphony Research has the largest and most experienced Market Research B2B interviewing and recruitment team in New Zealand. Our expertise covers interviewing and recruitment in numerous countries including, Australia, Singapore and the USA. Our ability to upscale at short notice is second to none.

Consumer Interviewing:

Consumer interviewing is the coalface of market research data collection, it’s where it all started.

Throughout the years, we have conducted interviews amongst the general public on a huge range of subjects, from sensitive topics, through to customer experience of insurance companies and banks. We specialise in customer satisfaction surveys.

Our Consumer Team on average complete over 500,000 surveys each year.

We work in partnership with our clients from the outset and our teams are fully engaged in achieving the required outcomes ensuring that our interviewing team recognises that they are representing not only Symphony Research, but also our clients.